203w2Vanayo in australia‘The whole thing stinks’: outsourced ATO call centre workers shocked by conditions as callers complain about inexperienced staffhttps://www.theguardian.com/australia-news/2025/nov/23/the-whole-thing-stinks-outsourced-ato-call-centre-workers-shocked-by-conditions-as-callers-complain-about-inexperienced-staff
MisterFrog - 3wThis is totally unacceptable. There is zero justification for outsourcing this work. The ASU's response is milquetoast, the entire public service ought to be on strike. 3
hitmyspot - 3wMake the companies responsible for bad advice and the problem will be fixed instantly. Fixed, bybthem ducking out, but still fixed. 1
Vanayo in australia
‘The whole thing stinks’: outsourced ATO call centre workers shocked by conditions as callers complain about inexperienced staff
https://www.theguardian.com/australia-news/2025/nov/23/the-whole-thing-stinks-outsourced-ato-call-centre-workers-shocked-by-conditions-as-callers-complain-about-inexperienced-staffThis is totally unacceptable. There is zero justification for outsourcing this work.
The ASU's response is milquetoast, the entire public service ought to be on strike.
Make the companies responsible for bad advice and the problem will be fixed instantly. Fixed, bybthem ducking out, but still fixed.